Terms of service

Effective Date: 27 August 2026

Welcome to Khushna Srylie Hub. By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. Business Information

  • Trade Name: Khushna Srylie Hub
  • Legal Name: MUSTKIM
  • Business Type: Proprietorship
  • GSTIN: 24EQGPM5321A1ZC
  • Registered Address: Floor No. 1-2, Building No. 1-2, Mustkim Enterprises, Kamlej Nari Bhavnagar Road, Bhavnagar, Gujarat – 364001, India

2. Use of Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities
  • Attempt unauthorised access to the website or its systems
  • Interfere with website security or functionality
  • Provide false or misleading information
  • Copy or misuse website content without permission

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colours, sizes, prices and other information displayed on the website are accurate.

Minor differences may occur due to photography, lighting, manufacturing variations or individual device-screen settings.

4. Product Availability

Product availability may change without prior notice. If an ordered product becomes unavailable, we may contact the customer regarding cancellation, replacement or an appropriate refund.

5. Pricing

All product prices displayed on the website are subject to change.

We reserve the right to correct genuine pricing, description or listing errors. If an order is affected by such an error, we may contact the customer and provide an appropriate resolution in accordance with applicable law.

6. Orders

When you place an order, you are requesting to purchase the selected product(s).

An order may be cancelled or declined where reasonably necessary, including in cases of:

  • Product unavailability
  • Genuine pricing or listing errors
  • Suspected fraudulent activity
  • Incorrect customer information
  • Other legitimate business or legal reasons

7. Payment

Payments may be processed through third-party payment gateways or other authorised payment service providers.

Customers are responsible for providing accurate payment and billing information.

8. Shipping & Delivery

Orders are generally processed within the timeframe stated in our Shipping Policy.

Delivery times are estimates and may vary due to courier delays, weather, holidays, transportation issues, incorrect addresses or other circumstances beyond our reasonable control.

9. Cancellation

Customers should request cancellation as early as possible before dispatch.

Once an order has been dispatched, cancellation may not be possible and the customer may need to follow the applicable return process.

10. Returns & Refunds

Returns, replacements and refunds are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

Nothing in this section is intended to restrict consumer rights available under applicable law.

11. Intellectual Property

Unless otherwise stated, website content including text, graphics, images, logos, designs, product descriptions and other materials may not be copied, reproduced, modified, distributed or commercially used without appropriate permission.

Third-party trademarks and brand names remain the property of their respective owners.

12. Third-Party Services

Our website may use third-party services, including:

  • Payment gateways
  • Courier and logistics providers
  • Hosting providers
  • Analytics services
  • Other technology providers

Use of such services may also be subject to the respective third party's terms and policies.

13. Privacy

The collection and use of personal information is governed by our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

14. Limitation of Liability

We take reasonable steps to maintain accurate information and reliable website services.

However, we are not responsible for interruptions or delays caused by circumstances beyond our reasonable control, including technical failures, courier disruptions, natural events, network problems or third-party service interruptions.

Nothing in these Terms is intended to exclude or limit any consumer right or remedy that cannot legally be excluded.

15. Prohibited Activities

You agree not to:

  • Use the website for illegal purposes
  • Attempt fraudulent purchases or transactions
  • Submit false information
  • Interfere with website operations
  • Attempt to gain unauthorised access
  • Copy or misuse website content
  • Introduce malicious software or harmful code

16. Changes to Terms

We may modify these Terms & Conditions from time to time to reflect changes in our business, website, services or applicable legal requirements.

Updated Terms will be published on this page with a revised effective date.

17. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Consumer rights and remedies available under applicable Indian law shall remain unaffected.

18. Contact & Support

For questions regarding products, orders, payments, shipping, returns, refunds or these Terms & Conditions, customers may contact Khushna Srylie Hub through the customer-support details provided on the website.

19. Acceptance of Terms

By accessing this website, creating an account where applicable, or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

Khushna Srylie Hub
Legal Name: MUSTKIM
GSTIN: 24EQGPM5321A1ZC
Business Type: Proprietorship
Registered Address: Floor No. 1-2, Building No. 1-2, Mustkim Enterprises, Kamlej Nari Bhavnagar Road, Bhavnagar, Gujarat – 364001, India