Privacy policy

Effective Date: 27 August 2026

At Khushna Srylie Hub, we respect your privacy and are committed to protecting the personal information you provide while using our website or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Business Information

  • Trade Name: Khushna Srylie Hub
  • Legal Name: MUSTKIM
  • Business Type: Proprietorship
  • GSTIN: 24EQGPM5321A1ZC
  • Registered Address: Floor No. 1-2, Building No. 1-2, Mustkim Enterprises, Kamlej Nari Bhavnagar Road, Bhavnagar, Gujarat – 364001, India

2. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Product preferences and purchase history
  • Information you provide when contacting customer support

We may also automatically collect limited technical information such as IP address, browser type, device information and website usage data.

3. How We Use Your Information

We may use collected information to:

  • Process and fulfil orders
  • Arrange shipping and delivery
  • Process payments and refunds
  • Provide customer support
  • Respond to enquiries and complaints
  • Improve our products and website
  • Prevent fraudulent or unauthorised transactions
  • Comply with applicable legal and regulatory requirements

4. Payment Information

Payments may be processed through third-party payment gateways or payment service providers.

We generally do not directly store complete payment-card information such as full card numbers, CVV or banking passwords on our website. Payment information is handled by the relevant authorised payment provider according to its applicable policies.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage and provide a better shopping experience.

You may be able to manage or disable cookies through your browser settings, although certain website features may not work properly as a result.

6. Sharing of Information

We may share necessary information with trusted third parties where required to operate our business, including:

  • Payment service providers
  • Courier and logistics partners
  • Website and hosting service providers
  • Technology and analytics service providers
  • Government authorities or law-enforcement agencies when legally required

We do not sell customers' personal information for unrelated commercial purposes.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for order fulfilment, customer support, business operations, legal obligations, accounting, taxation, dispute resolution and other legitimate purposes.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

Customers should review the privacy policies of those third-party services before providing information to them.

10. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

11. Your Privacy Choices

Subject to applicable law, you may contact us regarding your personal information, including requests concerning access, correction or other applicable privacy rights.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, website practices, technology or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

13. Applicable Laws

This Privacy Policy is intended to operate in accordance with applicable laws of India. Our e-commerce operations are also subject to applicable consumer-protection requirements, including the Consumer Protection (E-Commerce) Rules, 2020. Consumer Affairs India

14. Contact

For privacy-related questions, requests or concerns, customers may contact Khushna Srylie Hub through the customer-support details provided on the website.

Khushna Srylie Hub
Legal Name: MUSTKIM
GSTIN: 24EQGPM5321A1ZC
Business Type: Proprietorship
Registered Address: Floor No. 1-2, Building No. 1-2, Mustkim Enterprises, Kamlej Nari Bhavnagar Road, Bhavnagar, Gujarat – 364001, India